Newbies

We've had a couple of new patrons distinguish themselves in our little SoCal Library.

The "Queen of Sheeba"

• Q of S appears every day - day in and day out. She changes her bad hair pieces sporatically depending on her mood. Sometimes it's the braided hair piece that reminds me of the infamous gorgon of greek myth and other days it's the " oh! let's slap on a dead animal pelt" day. I'm sure even royalty would be ashamed at the way she expects the library staff to pander to her every whim. She wanted one staff member to place the coins she so carefully stacked in front of the copy machine into the copy machine slot. She expects never to wait in line because staff should take care of her first. She treats the reference staff like we are 411 and abuses the cell phone rules to the breaking point.

The Psycho Phone Lady

• P.P.L. is not exactly a "newbie" - she has appeared in the library sporatically undetected by library staff in the past. It took the staff a while to piece together the fact that P.P.L. was in fact a phone offender almost every reference staff member has encountered in the last few months. I have been aquainted with P.P.L. for quite a while. She's one of the irrational people who finds fault with the way staff answers the phone, how quickly reference staff answers her questions, the answers themselves seem to be always wrong and of course how impolite we are to her. She likes to complain and does so to our branch manager often, even about the branch manger herself. She called one of our most polite and professional reference staff a fat f**king b*tch. For someone so concerned with phone etiquette you would think she would learn to practice some herself. P.P.L. and her type never cease to amaze me at their idiocy. Has it never occured to them the there just might be something to the old saying " you get more flies with honey than you do with vinegar..."