Longer Time Gone...

So it's basically been a while, a long while. I sometimes wonder why I blog and have come to the realization that I do it for me. Most of what I blog about isn't nice. It's basically all the crap I witness or have to deal with but I've figured out that blogging helps me put some of experiences into perspective and deal with them. I also figure who the heck's ever going to read this blog anyway? So I can express myself and rant a bit and move on.

Lost Art of Communication

You know the end of civilization as we know it is close at hand when Adults start losing the art of verbal communication. I assisted an older man on the public computers today who ranted about Yahoo loosing his newest email account and password. He could access his old email address and password which he'd forgotten earlier but not this new one.  He didn't know how to retrieve his new email and he just wanted to call Yahoo and talk to a person.(to complain) Which was strange because his verbal skills were seriously in question. Like adults and children alike have lost the art of verbal communication. I had a hard time determining what he wanted from me. He had difficulty phrasing the actual question, or asking for help or knowing what to ask for. Lets not go into following verbal commands or using comprehensive skills to problem solve. He had a hard time listening and following directions. After the fourth time of showing him how to not delete a contact, I almost lost it.  Also it was never "his" fault. I was really feeling the pressure and starting to unravel when I came back to the Reference desk to find that one of our regular patrons had wrote a note commending me on my amazing reserve of patience and understanding. Little did he know how close I was to losing it. Thankfully his nice note pulled me from the edge.