Miss Communication and her WiFi Blues

If I get another communication challenged patron today that and I'll puke. This lady comes up to me and says, "My son needs the code" My reply: " I'm sorry what code?" Ms Communication replies "You know the code for his laptop" I'm thinking "Huh?" and then with a mental groan I realize she means a code to connect her son's laptop to our non-existent WiFi connection. Ohhhh...yeah....right.....When I tell her we don't have WiFi she looked at me as if I was an escapee from a mental institution. A few minutes later a boy comes up to me and wants to know how he can use the Internet. I tell him he's got to have a library card to use our computers and that if his parent or guardian was here they could get him a library card at the cards and accounts desk for free with their I.D. (I find out later that he's Ms Communications ten year old son) He runs to the cards and accounts desk and tells Ms. Bernie our circulation clerk that he wants a "free pass" to use the computer. Huh? Where did he get free pass from free library card? After much confusion we figure out that they are visiting from out of state and that they are eligible for an extended guest pass. In order to get an extended guest pass I have to see an out of state ID. Ms Communication looks at me and says you mean I have to go all the way over there pointing in the direction of the cards and accounts desk, to get my I.D? At this point I'm freaking' lost...this lady's speaking English like native but not making any sense. With the help of Miss Penelope we finally figure out that she's asking if she has to go back to where she's staying in order to get her ID in order to get the extended guest pass. For which I'm thinking...lady you are in a strange city and you left your ID in what your hotel room are you nuts?