A patron calls on the phone and requests a book that her son needs for a book report.
Librarian : "What's the title of the book?"
Patron: "Prentice Hall."
Librarian: Silence.
Librarian: "I'm afraid that's the publisher of the book - not the book title. Do you have the author's name?"
Patron: "No. But we just need a story from that book."
Librarian: "Do you know the title of that story?"
Patron: "The Christmas Story"
Librarian: Deafening Silence
Sometimes it just doesn't pay to come to work.
Monday, May 19, 2008
Tuesday, May 6, 2008
Estranged Patrons
Sometimes it's hard to adjust yourself mentally to the people I like to call Estranged Patrons. That not so rare breed who haven't been in a library since "like ever" and haven't even the most basic library skills. For instance the Estranged Patron doen't know the difference between fiction and non-fiction or how to use an index. Let's not speak of a table of contents, it's just too painful.
Today I had a patron come up to me and ask me for help with the catalog computer.
" I don't know what this "M" means." she says. I studied the entry on the catalog computer and informed her that the "M" stands for mystery and that title was a mystery book. Her reply was "What's a mystery?" Trying to mentally adjust myself to her way of thinking and ultimately failing I said "No that means it's a mystery book." Her blank look prompted me to add - "You know a mystery book? Like Agatha Christie?" I notice still no dawning of knowlege in her eyes, so I continue on..."For instance a murder mystery or detective stories?" Her blank look continued. Then just when I think the knowlege of light has taken hold she said Ohhh so that means it's Science Fiction! Aren't those true books?
OMG.
Civilization is Doomed.
Today I had a patron come up to me and ask me for help with the catalog computer.
" I don't know what this "M" means." she says. I studied the entry on the catalog computer and informed her that the "M" stands for mystery and that title was a mystery book. Her reply was "What's a mystery?" Trying to mentally adjust myself to her way of thinking and ultimately failing I said "No that means it's a mystery book." Her blank look prompted me to add - "You know a mystery book? Like Agatha Christie?" I notice still no dawning of knowlege in her eyes, so I continue on..."For instance a murder mystery or detective stories?" Her blank look continued. Then just when I think the knowlege of light has taken hold she said Ohhh so that means it's Science Fiction! Aren't those true books?
OMG.
Civilization is Doomed.
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